I have always been fair with my clients, and I do not take advantage of them. I have a sterling reputation in my field. We deal primarily with Fortune 500/1000 corporations, banks and insurance companies. Never been sued by a client. Never had a client quibble about product, service or cost. Even in light of rising costs in general, we never raise the price for an existing product or service with an existing client. We have clients that have been with us 30 years. The only way we lose a client is if they are acquired by another company that uses another vendor for our services. On the other hand, we pick up additional clients when there are divestitures. Many of our clients come from referrals from other clients. We tend not to pursue competitors of our major clients to avoid any appearance of conflict of interest. We do not do business with clients who deal in controversial products or services (e.g., casinos, tobacco companies, giant banks with bad reputations and/or with multiple violations and federal fines (and you know who they are), etc.) We do not strive to be the biggest in our field ... just the best.