DiscussionApp Forum - Re: Large Number of Subscibers Disappearing

We don't remove addresses unless we receive a "500" series SMTP error code from the subscriber's ISP. A 500 code indicates a permanent error.

I apologize for taking so long to reply. I have just developed a logging tool to
track all email removals. In the future, we'll be able to look up the reason why
an address was removed.

Large Number of Subscibers Disappearing — Anita Thomson, Tue Nov 24 14:44

Hello Sean and Tamara, I have a few concerns regarding our webapp http://disc.yourwebapps.com/Indices/195088.html 1. We have receiving a few complaints from our subscribers today and last week that... more
- Re: Large Number of Subscibers Disappearing — YourWebApps.com Support, Wed Dec 9 09:52
- The response from "Joe Spenner" .. is a "red herring" .... — Lesley Russell for Anita Thomson, Tue Dec 1 12:23
  
  Hello Tamara and Sean .. I wanted to mention that the "response" from Joe Spenner has absolutely nothing to do with our original post of the problem about our disappearing subscribers ... I think he... more
- - Re: The response from "Joe Spenner" .. is a "red herring" .... — Tamara, Wed Dec 2 07:30
    
    Did you receive my email over the weekend? We received the email addresses and the engineer is working on the issue.
- Problem with my email password? — Joe Spenner, Sat Nov 28 16:18
  
  Hi APPS: I can't get through to your program? The email you recommend does not work. Let's give it more trials to see if it can be made to work, or replace with a new password. You have a fine... more
- - Re: Problem with my email password? — Tamara, Sun Nov 29 17:15
    
    I'm not sure what you are referring to. Could you tell me where you are trying to use your email address?
  - - Password won't work. — Joe Spenner, Mon Nov 30 13:06
      
      Hi Tamara: For several weeks I've been trying to send a few comments to the App discussion forum with out success. Even the one that is recommended by internet fails. This is the one sent by internet ... more
- Re: Large Number of Subscibers Disappearing — YourWebApps.com Support, Thu Nov 26 09:45
  
  If you could send a message to support@yourwebapps.com with some of the problematic email addresses, we can look into it.

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