What error message does he see when he tries to access the Admin page? Do you know if he's trying to access it via the Control Center or a direct link?
All he posted on his site was he couldn't get into his maintenance page. Whether he gets an error message or not I'm not sure but whatever you did he was able to get in within an hr. I will have to... more
Re: Son can't get into maintenance page — Tamara,Mon Aug 13 14:18