It was multiple clicks for our forum and regular posters were avoiding even reading the most popular threads because there was so much effort required just to get to a new post that they just stopped bothering... So, it seemed that the 'usual trolls' were taking advantage of that by hiding their 'crap' in them just to keep them popping up to the top on our 'sorted by activity' forum... Diehards were wasting their time clicking through them all just to find a trolling comment or nothing (if it had already been deleted)...
Plus, not being able to even see the whole thread when clicking on a post also meant a lot of backtracking just to get back to the starting point to look at another new post that wasn't directly linked to the other one.
Most appreciated that you've offered us an alternative to the default 8. Like Ken C said, he'd written the style sheet for us so that the indentation was little enough that we could go upwards of 20+ posts before hitting the edge of a 17" laptop screen...
I am seriously impressed that you made the change that quickly. That is excellent customer service - and I'm not just saying that because it was my suggestion ;). The new functionality appears to... more