I have had no choice. All of the puppies I've shipped have gone to the East coast, and Continental's Cargo area in Billings, MT doesn't open until 8 am, with the flights leaving at 6 am. We only have two choices which accept cargo and fly nationally out of Billings--Continental and Delta. The only problem we've had with Delta is with the Atlanta airport, when one of our pups didn't make a connecting flight there and Delta didn't call me or the new family, so the family ended up at their airport waiting for the puppy 2.5 hours before the puppy finally arrived. I am still upset neither of us received a call, but all puppies have arrived healthy.
I recently shipped a pup h it was pouring rain here, but they room it over to pet plus, to load her last. And she never was manifested or put on the plane. I'm super close to the Detroit airport & it ... more
With delivering or handling of pups, sometimes takes a while to get checked in depending who is behind the desk. I make sure my pups are ziptied and settled nicely before leaving. They have climate... more
The carrier isn't even booking, holding or loading the cargo. In Indianapolis all live animal cargo leave through the same office staffed by Quantum Aviation regardless if it is United/Continental or ... more
I use Delta a lot also because they open earlier than the other option (Alaska). I had one issue with them during my first litter in 2010 but I know they stepped up safety protocols (for example,... more
Delta Cargo Carolyn~Doodle Around,Thu Aug 9 00:51