I have a long time subscriber that can't login at all. Every time she tries, she gets bounced back to the login page and is told to login or register. She has not changed her username or password and has been with me on #220033 for years and years without problems until now. How do we fix this?
The first step is for her to make sure that she has cookies enabled on her browser. Sometimes, when a user gets sent back to the login page, their browser is not setting the cookie that recognizes... more