so Beverley,
you finally deigned to post a reply on one of the several forums i have didscovered after meeting you... or should i call you charlie brown?? seeing as how you didn't like to introduce yourself when we came to pick up my dog...
perhaps you would like to tell the truth at some point...
i have several questions for you?
why did you not give me notice that your baording kennel was not currently liscenced by either the EPA or the local council??
Why was i not allowed to settle my dog into his own kennel on arrival, or even see where he was to be kenneled?
why did your worker wipe his eyes with a dish rag?
why were both my elderly mother and myself reassured on several occassions that picking him up on the day and time he was picked up would not be a problem?
Why when my dog arrived at your "kennels", with medications from hs own vet to deal with the allergic problems, and his arthritis, were none of his medications used by the time he was retrieved?
Why did the price we were quoted for his boarding when we booked him in and when we dropped him off, changed when we picked him up?
Why was my dog sedated?
West Gippsland Vetinary Centre, the vet you say has black banned me, has sent me a copy of their report. You did not immdiately call the vet out as you state on this forum, nor did you take my dog "to" the vets as you told me when we picked him up. Nor have they black banned me!
If you were so concerned about wal's condition, why did you not try to contact me on the mobile phone number you were given, or try to contact his own vet, whose number you also had. My phone has constant coverage, and tells me if i have missed calls. As your "kennel" was made aware, Wal has serious allergy reactions, it would have been appropriate to discover which antibiotics not to use in his situation. As for the anitbiotics you say you used... the vet report only mentions the eye ointment... which i add, if you had spoken to me, you would have found inflamed his corneas, leading to possible ulceration. His own vet had recommended bathing his eyes in mild saline several times a day to avoid inflaming his allergies, and to give him relief. As no swabs were taken, there was no idea of what infection may have been present, or the most appropriate medication to use if any!
Its strange that you or your vets made no mention of Wal's multitude of other problems, like the ear infection, which was actually worse then his eyes.
You are right. I have not and will not pay the vet bill, as it was not authorised or required if you had treated my dog during his stay as requested on his arrival, with the medications and management plan provided to your kennel hand.
I know my dog was not fragrantly bathed on his return to me, and thank god not... its the only thing you got right... i hate to think what that would have done to his ongoing skin condition and allergies. Come to that, there were no mats because Wal has lost half the hair on his back due to the allergies...
and get it right Bev... i didn't have my mobile phone with me as i had left in my car with my mother...it was you who threatened to call the police and then couldn't remember their number!! I said feel free to do so... i certainly wouldn't have tried to stop you at that point.
Why did you both verbally and physically threaten my 72 year old disabled mother? Was that appropriate?? As we walked up the gravel drive to our car my mother couldn't walk fast enough for you so you threatened to set the gaurd dog on us!
You have sent her no apology for that behaviour!
Why did you stand over your fence when you thought i couldn't hear and call my mother names and abuse her further as she sat in the car?
You cannot answer these charges, your behaviour was reprehensible!.
I have spoken to the local police, The Environmental Protection agancy (EPA), the Baw Baw council, and several other government agencies in Victoria...
i welcome anyone else to contact me if they want to verify my story.
The Vet clinic Beverley used is called West Gippsland Vetinary Centre, and has a web site.
The reason i started my investigations Bev was your behaviour... you reap what you sow...
alison welch and Wallace.