I don't know which airport you are picking up from but I do know that both of my two came into the cargo area. You should be getting flight information from Smeraglia and they will give you all you need to know. In addition to what they tell you to bring for the pick up I recommend you also bring scissors in case they zip tie the crate which they did on both of my pick ups, although other people did not need them, better safe than sorry. Best of luck with your new addition. Enjoy the adventure and be sure to join in on the facebook group.
Go directly to cargo. We too were very stressed about shipping our precious cargo but had an awesome experience. Our puppy traveled all day to reach us in South Florida. We brought water, wipes, and... more
Go directly to the cargo area. Clerks at the passenger area won't know anything about your pup. The cargo guys will have the pup and the paperwork. Don't forget to bring ID. Our puppy arrived in... more