From #199610
Thu Jul 16, 2015 04:48

We've just had a query which seems like it might well be connected to this, so I'll copy it across to you:

I've been struggling with the Board in recent weeks and I'm curious to see if anyone's encountered the same problems. First off, overall loading times are completely shot. It typically takes ten to fifteen seconds for a page on the Board to load regardless of whether its a typical click through, opened in a new tab, or even just reloading. Even at its best, I'm typically waiting for five seconds. At worst? Up to a minute. This is not a problem with my Internet connection. I've checked it, it's fine.

Ads have also become more obtrusive. I've noticed that the site is using more side scroll-in ads that cover a good chunk of the links. They can also sometimes repeatedly layer themselves, meaning that there is still an ad there even if you click the "hide" tab. I had eight copies of the same ad layered on top of themselves at one point. Relatedly, sometimes the site runs ads that will automatically redirect me to the App Store if I'm browsing via iOS.

I think that's at least three separate issues:

1) Long loading times.
2) Ads which layer themselves, so you have to click through multiple copies to get to the forum.
3) Ads which automatically redirect, so you can't actually look at your forum before being dragged away.

I'm not sure which, if any, of those are related to the new server.


  • New Support, Mon Jun 29 11:39
    We just migrated the DiscApps to a new server. Please let us know of any issues!
    • From #199610 — Huinesoron, Thu Jul 16 04:48
      • Re: From #199610Tamara, Thu Jul 16 07:03
        DiscApp 199610 loads quickly on both my computer and IPhone. As far as we can determine, the new server is faster than the old server. I would need to know what OS and browser he is using to cause... more
        • Re: From #199610Huinesoron, Fri Jul 17 04:03
          Tamara, Thank you for the prompt response. Apparently the slow-loading has been going on for months, so it's definitely not the new server; our current thinking is that it's tied to the adverts. To... more
          • Re: From #199610Huinesoron, Tue Jul 21 02:38
            Well, that's awkward. I've tried it twice now. Can I send the issues we're having with adverts by email to the email address? I don't want the problem to end up going... more
            • Re: From #199610Tamara, Wed Jul 22 07:54
              So far, I haven't been able to replicate any of the issues your visitor describes. It would be helpful to know what browser (type and version) and what OS this is happening in.
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